In the case of changes to name and address, Customer shall attach to the application the legible copy of the official certificate (personal identification card, official certificate certifying the address) containing the change and certifying the change.

 In all cases it is necessary to present the certificate of registration or company registry writ issued not later than 30 days containing the amended data.

If Customer prior to the expiration of the payment deadline fails to have the payment notification, invoice or postal cheque necessary for the payment, Customer shall contact our customer service.
Payment may be performed by postal cheque payment, occasional bank transfer or cash payment at our cashier’s desks. In the case of postal cheque or bank transfer payment please indicate the contract number in the notification field.

 

Detailed tariff payment reconciliation list in relation to your contract can be requested in writing (via fax or postal letter).

 

Such types of amendments are subject to administrative costs, which are defined by the General Terms and Conditions and Announcement.
The submission of reports and claims shall always contain reference to the contract number and to the vehicle registration number, supplied with (authorised) signature.

 

In the case of advance repayment, rescheduling in the request please indicate the amount subject to advance repayment, the due date of payment and whether customer requests to decrease the monthly fees after the modification or to shorten the maturity period, furthermore the short justification of the modification.
After the receipt of the request we will forward you our Rescheduling and Advance repayment quote. If you sign the quote and send it back to us, after the amendment of the contract our Company forwards the new payment schedule, the administrative cost invoice and the next due invoice.

 

The termination of the contract and closure of the contract upon request shall take place as follows:
Our Customer shall forward the written application to us indicating the request for closing the contract via postal mail, fax or e-mail. In the case of administration in person, please make an appointment in advance.
After the receipt of the application we shall forward to our Customer a closure offer, which shall be valid for 5 days. If you agree with the contract, please sign the document and send it back to us. Once the amount is transferred, the contract is closed.
If Customer settles the payment by the due deadline, we shall forward the deeds necessary for the ownership transfer and the vehicle register through the post with a postal notice of receipt.

 

Any events of damage related to the motor vehicle shall be reported pursuant to the General Terms and Conditions in writing — to the following fax number: (06 1) 880 6089 or to our postal address — to our Company 2 working business day within the occurrence of the event insured.

 

In the case of damages caused by breakage, (where the motor vehicle has not suffered a constructive total loss) the damage survey protocol and repair calculation or one copy of the invoice shall be forwarded to us. After the receipt of these documents our company issues a power of attorney after the repair of the motor vehicle for the admittance of the amount of indemnity. Please attach a declaration to issue the power of attorney under Your or the repairing company’s name and address. If in relation to the contract you have no expired due debts, the power of attorney will be forwarded by return mail.

 

If the vehicle suffered constructive total loss or it was stolen, this shall result in the termination of this contract.
In order to accelerate the payment of the amount of indemnity, Mercedes-Benz Credit Zrt./ DaimlerChrysler Leasing Kft. waives the right of beneficiary if Customer settles its existing debt in one amount towards our Company.
In other cases:
In the case of constructive total loss please forward one copy of the declaration issued by the insurance company (constructive total loss settlement, constructive total loss report, etc.) to our fax number: (06 1) 880 6089 or to our postal address.
In the case of damage caused by theft our Company needs the copy of the police reporting (termination resolution).
In both cases we need information about the name, address of the insurance company and the name of the direct administrative party dealing with the case.
After the receipt of the amount of indemnity from the insurance company the debt with respect to the contract shall be opened in accordance with the General Terms and Conditions and we shall inform our Customer via a settlement letter.

 

During the maturity period of the contract, any changes, alteration or modification to the subject of the contract shall only be performed after the preliminary approval of the Company. Please always indicate the contract number on the approval applications!
In the case of the usage of the motor vehicle deviating from the terms and conditions set forth at the time of entering into the contract (foreign permit, operator’s approval, rental), and alteration resulting in official reporting obligation (restoration, supplementation of the registration certificate, new/individual/yellow licence plate, MOT and replacement of the engine, etc.) based on a written request the permit, approval will be issued subject to individual judgement. Primary criterion of the issue is that the contract does not include any previously invoiced but not settled debts. Please note that all costs, fees related to the approvals shall be met by operator.

 

The criteria of the exclusive approval on our side are the absolute guarantee undertaking by the operator. In the case of a private individual it is necessary to present the copy of the personal identification card of the new operator, in the case of a company the extract from the company registry and signature specimen furthermore the data sheet filled out by the indicated guarantor.
Our company elaborates the absolute guarantee contract, which will be posted to the guarantor for signing. After the receipt of the contract signed in three copies, our company also signs the contract and elaborates the operator’s approval. After that we forward one copy of the absolute guarantee contract to our Customer together with the operator’s approval; to the guarantor one copy of the absolute guarantee contract will be posted.

 

7. If the change, modification or amendment involves any data listed on the vehicle official register, please indicate the exact name, address of the respective office of records, and the name of the administrator dealing with the case so that our Company can forward the official register of the vehicle.

 

8. You can request certification in relation to the Central Credit Information System (KHR – previously called BAR) via phone or fax.